FAQ

Greetings, noble seeker of history and tradition! At Renaissance and Tudor Clothing Shop, we understand that your journey into the past is filled with questions, much like the explorers of old. To guide you through the mysteries of our offerings, we have compiled this tome of wisdom—a collection of answers to the most common inquiries. Whether you’re adorning yourself with Viking jewelry, decorating your home with pagan treasures, or preparing for a festival, we are here to ensure your experience is as seamless as the ancient trade routes. Below, you will find insights into our products, delivery, payments, and more, all crafted with the same care as our handcrafted artifacts.

Product Questions

What types of products do you offer?

Our collection is a gateway to bygone eras, featuring items that honor the spirit of ancient cultures. From Viking jewelry and Celtic bracelets to Renaissance & Tudor clothing, drinking horns, pagan home decorations, and statues of Celtic, Roman, and Greek origins, each piece is forged with authenticity and craftsmanship. We also offer beard care products, belts and buckles, and more for reenactors, pagans, and history enthusiasts.

Are your products authentically crafted?

Yes, indeed! Every artifact in our shop is inspired by historical traditions and made with reverence for the past. Our Viking jewelry is forged with care, our Celtic bracelets echo ancient designs, and our Renaissance clothing is tailored to reflect the elegance of Tudor times. We strive to bring you pieces that are not only beautiful but also imbued with the essence of history.

Do you offer items for special occasions like festivals or photoshoots?

Absolutely! Our products are perfect for festivals, Halloween, photoshoots, and other events where you wish to embrace the past. From drinking horn holders for rustic feasts to pagan decorations for sacred spaces, we have everything you need to create an authentic atmosphere.

Delivery and Shipping

Where do you ship, and are there any restrictions?

We proudly serve a global community of history lovers, delivering to most parts of the world. However, due to logistical constraints, we regret that we cannot ship to some remote regions and parts of Asia. If you’re unsure about your location, please contact us for guidance.

What are your shipping options and timelines?

We offer two trusted methods to ensure your historical treasures reach you with the reliability of ancient trade routes:

• Standard Shipping: For $12.95, we partner with carriers like DHL or FedEx. Orders are processed in 1-2 days and typically arrive in 10-15 days after shipment.
• Free Shipping: For orders of $50 or more, we use EMS at no extra cost. This option takes 15-25 days after shipment, allowing us to bring artifacts like Celtic statues or Renaissance attire to your doorstep without added expense.

Note: Order processing takes 1-2 days, during which we inspect each item to ensure it meets our standards of historical integrity.

How can I track my order?

Once your order is shipped, we will send you tracking details via email. You can follow your artifact’s journey, much like the explorers of old charting their courses, until it arrives at your sacred space.

Returns and Exchanges

What is your return policy?

We believe in the enduring quality of our products, but if an item does not resonate with your spirit or meet your expectations, you may return it within 15 days of receipt. This policy reflects our dedication to your satisfaction, allowing you to explore our collection with confidence.

How do I initiate a return or exchange?

To start the process, please contact our guardians of service at [email protected]. Provide your order details and the reason for the return, and we will guide you through the steps with the care of a medieval scribe.

Payment and Account

What payment methods do you accept?

We accept various payment methods to make your journey into the past as smooth as possible: Visa, MasterCard, JCB, and PayPal. Each transaction is handled securely, ensuring your information is protected like a treasured artifact.

Do I need to create an account to place an order?

While you can order as a guest, creating an account allows you to track your orders, save favorites, and receive updates on new collections. It’s a small step to enhance your experience in our community of history enthusiasts.

General Inquiries

How can I contact you for further questions?

We are here to assist you on your quest for historical treasures! For any inquiries, reach out to our stewards of service at [email protected]. You can also visit our workshop at 235 17th Street Southeast, Washington, US 20003. We respond with the diligence of artisans crafting a masterpiece.

Why should I trust your shop?

Just as our collection is curated to honor ancient traditions, our delivery and service are built on a foundation of trust. We have served thousands of satisfied customers worldwide, offering authentically crafted, reasonably priced artifacts delivered with care. Your order is not just a package—it’s a piece of history, and we treat it with the reverence it deserves.